Neo.Bet Review (November 2024)

Despite being a newbie in the betting industry, NEO.bet has already made a name for itself as one of the top-rated betting sites in Canada.

NEO.bet was established in Germany in 2018 and later expanded its network to Canada, offering Canadian players the best of sports betting. To satisfy its growing customers, the platform offers lots of sports betting events including popular sports like Basketball, Football, Cricket, and Hockey. For Esports fans, there’s also a dedicated section filled with Esport games. Players would be able to bet on upcoming matches in CS:GO, DOTA 2 and more.

As a new player on the site, you’re rewarded with a welcome bonus of up to C$400 on your first three deposits. This bonus package comes with a 5x wagering requirement and has a 100 days limit. Personally, I have not seen any online bookie in Canada with such friendly bonus conditions.

In this NEO.bet review, I’ll share my expert opinion of the platform and also cover all the talking points and drawbacks of the site. If you’re considering creating an account on NEO.bet, this review sums up everything you need to know about the site. So sit back, relax as I dive into the full details.

Considering all the sports betting features available on NEO.bet, I’m quite impressed with the platform. However, there are a few areas NEO.bet needs to improve on. Here are my findings:

✔️ NEO.bet Strengths

• Live Betting: With over 9,000 live events to choose from, NEO.bet live betting feature provides you with all the fun and action you need. With this feature, you can place live wagers on popular sports like Football, Basketball or Baseball. If you’re a fan of less popular sports like motor racing, Darts or Snooker, you can also place live wagers as the action happens.
• Impressive Cash-Out function: Unlike other Canadian sports betting sites that require you to manually cash-out from every eligible bet, NEO.bet allows you to set automatic cash-out based on your preference. You can set win limits and loss limits and also check the odds on your bets. With your limits set, the cash-out feature will be activated on the selected bet to save you from heavy losses.
• iOS/Android apps: For players like me that prefer betting on the go, NEO.bet offers mobile apps for both iOS and Android devices. Both apps replicate the desktop site, giving you a smooth and flawless interface that allows you to navigate through its offers. You can also make use of the personal bet configurator and cash-out control features right from the mobile app. To download the app, visit NEO.bet.

❌ NEO.bet Weaknesses

• Limited Customer Support: Customer support is one of the most important features that set outstanding sportsbooks from the regular platforms. I did a check of NEO.bet sportsbook customer support options and it was quite impressive in terms of professionalism and timely responses, however, the customer care team are not available round the clock. This means you’d have to settle for the FAQ section or email support to get problems solved during the off hours.
• Limited Live Streaming: Though NEO.bet offers the live streaming feature, it is only limited to its Esports events. This means you can’t watch live sporting events as you place wagers. This is a huge drawback because players won’t be able to fully enjoy the live betting feature available on the site. Hopefully, NEO.bet extends its live streaming feature to cover all its sporting events as the operator builds its customer base.
• Few Banking Options: A surplus of banking options is always a good sign on any sportsbook, however, it isn’t so for NEO.bet. I found just a few banking options and while they’re targeted at Canadian players, having extra options to deposit and withdraw is always more important. You will find the likes of Interac Online and Interac e-Transfer as well as credit/debit cards, however, the operator is short of e-wallets which offer faster withdrawals.

📋 Conclusion

As with most sports betting apps, NEO.bet has a fair share of pros and cons. If you care less about live streaming and you can wait up to 3 days to receive payments, then NEO.bet is the perfect sports betting site for you.

At first glance, NEO.bet looks like a great bookie. The user interface already sells the platform as a nice option for Canadian bettors.

Using the features, you will be convinced even further. There are about 20 sports to bet on with hundreds of leagues and tens of thousands of games. You will also find a live betting option that offers more than 9,000 live events with numerous betting markets.

Getting started, it will only take a few seconds to get registered. After creating an account, you can go ahead to claim the welcome bonus offer which is spread across your first three deposits. The wagering requirements are almost negligible and there is a 100-day limit on the offer.

The available banking methods are limited to a few options. However, Canadian players can make use of the MuchBetter payment method which offers instant deposits and withdrawals. You can also bank with Credit/Debit Cards, Paysafecard, and Express Connect.

Customer support is limited to several hours in a day but there are enough options to get help. You will find a live chat, callback service, email support, and a FAQ section.

For bettors that prefer gaming on the go, there is a mobile app available for iOS and Android users. The mobile app is just as impressive as the desktop site, allowing you to access all the betting features anytime, anywhere.

Conclusion

Without any doubt, NEO.bet is an impressive sports betting platform that offers lots of features and services. If you reside in Canada and you love to place live wagers on popular and less popular sporting events across the globe, NEO.bet is the perfect place for you.

Bonuses & Offers: ⭐⭐⭐
When compared with other canadian sports betting sites, NEO.bet doesn’t offer enough bonus packages for players. Looking through the promotions page, I only found two offers. At the moment, there are no bonus promotions for existing players on the site.

Betting Variety: ⭐⭐⭐⭐⭐
NEO.bet offers a wide range of betting options that would appeal to most players. I found all my favourite sports available on the platform.

Banking Options: ⭐⭐⭐⭐

Looking through the banking options, I only found 6 payment methods available. Though they might seem sufficient for some players, I believe NEO.bet needs to add in more payment methods.

Mobile experience: ⭐⭐⭐⭐

The mobile experience at NEO.bet is satisfying. I don’t have any complaints.

Payout Speed: ⭐⭐⭐

In terms of payout speed, NEO.bet needs to do better. Due to the absence of e-wallets on the platform, payouts on the available banking options take up to 3 days.

Security: ⭐⭐⭐⭐⭐

When it comes to privacy and security, NEO.bet goes over and beyond in ensuring players’ personal details are safe. As a player on the site, you have nothing to worry about.

Software & Games: ⭐⭐⭐⭐⭐

As a recognized sportsbook, NEO.bet offers diverse sports betting events on its platform.

Betting Experience: ⭐⭐⭐⭐⭐

I enjoyed every minute I spent on NEO.bet. I don’t have any complaints.

Customer Support: ⭐⭐⭐⭐

To satisfy its growing customers, NEO.bet provides diverse ways to contact its team. You can reach out to their customer representative via phone, Email and Live chat. Unfortunately, their support team is only available from 7:30 am to 12:00 pm CET. For me, this is a deal-breaker.

100% Deposit Bonus of Up to C$400 on your First Three Deposits

• First Deposit: 100% Free Bet Match Up to C$200
• Second Deposit: 100% Free Bet Match Up to C$100
• Third Deposit: 100% Free Bet Match Up to C$100

How to Claim NEO.bet Welcome Bonus

• Create a NEO.bet player account
• Make a minimum deposit of C$10 and your deposit amount will be matched 100% up to C$200
• The second and third deposits will also be matched 100% up to C$100
• Place a wager using the bonus money and start winning

NEO.bet Welcome Bonus Terms and Conditions

When it comes to bonus terms and conditions, NEO.bet is extremely friendly. However, you might want to take note of the wagering requirement especially if you’re looking to claim the bonus amount up to the limit.

• You must make a minimum deposit of C$10 to claim the bonus offer
• The welcome bonus cannot be used alongside any other bonus offer
• This bonus offer applies to the following deposit methods: Credit Cards, Paysafecard, MuchBetter, Interac Online, Interac e-Transfer
• You will have to turnover the deposit and bonus amount 5 times in 100 days for sports bets on minimum odds of 1.5 before you can request for a withdrawal

A 5x wagering requirement and a 100-day limit are the best you can get from an online bookie. This not only gives you enough time to meet the requirements, but you can also enjoy placing regular bets without worrying about a short validity limit.

The welcome bonus is the biggest offer for players at NEO.bet. For returning players, regular promos don’t come too often but there is a refer-a-friend bonus offer up for grabs.

Refer A Friend

Refer your friend to NEO.bet by sharing your invitation link with them. When your friend opens the link and registers an account, they will get an additional C$10 starting credit to their welcome bonus. When your friend makes a deposit of at least C$30 and claims one of the bonus offers, you will be awarded C$100 in free bets.

With juicy bonus offers on the line, you can make better bets and hit bigger wins when using NEO.bet sports features.

A sports feature is a characteristic of a sportsbook that makes it more fun and exciting. NEO.bet has several offers which allow you to make the right bets, avoid losses, and walk away with a fat bankroll.

Early cash out

The early cash-out feature is very popular with most new betting sites, but NEO.bet does something extra with this feature. Within the platform is a Cash-Out Control panel where you can check out the bets and options available for automatic cash-out. From this panel, you can control how you cash-out and the odds available for cash-out. You can also set your win limits on the bet. When the cash-out value reaches its limit, the bet will be settled automatically and your player account will be created. There is also a stop loss limit to control your losses on a bet and automatically cash out.

Bet Builder

NEO.bet offers a bet builder feature or you can call it a personal bet configurator. It acts just the same way as a regular bet builder, saving you the time of combining different matches within the same sports events. The personal bet configurator is available for pre-game wagers and live bets.

Live Betting

Live betting is a must-have for sports betting sites in the industry. NEO.bet promises over 9,000 live events every month which is more than enough for the average bettor. Breaking down this number, you will find the best games from major sports events like soccer, football, ice hockey, tennis, and basketball. You can also place live bets on less popular sports events.

As of the time of writing this NEO.bet review, there are just about 20 sports events to bet on with hundreds of leagues available. Though popular sports are well-represented on NEO.bet, you will also find less popular games like Handball, Snooker, Boxing, Floorball, Futsal, Darts, Badminton, Darts and Rugby.

For Canadian players, there are a good number of Ice Hockey leagues to choose from. You can also make your pick from tons of betting markets and choose between live betting and pre-game wagers.

Below are the most popular sports on the platform

NEO.bet Soccer ⚽

Being the biggest sports event in the world, it comes as no surprise that NEO.bet offers a fully packed soccer betting selection. You will find leagues from more than two dozen countries so you won’t ever be bored when your favourite league is off-season.

On the soccer section, you will find tons of betting markets and live betting options for the most popular leagues in the world. This includes European leagues like La Liga, Ligue 1, Serie A, Bundesliga, and the English Premier League. International games like the UEFA Europa League, UEFA Champions League, and the FIFA World Cup are also available for pre-game wagers and live betting.

NEO.bet Basketball 🏀

For Canadians that are drawn to the Toronto Raptors or the likes of LeBron James and Stephen Curry making those impossible shots on the court, NEO.bet offers all the right betting markets on basketball games for you to predict these matches and fatten your player balance.

You can get started with popular picks like the USA NBA or go for other leagues like the NBB in Brazil, BBL in England, Israel Super League or international games like the Europe VTB United League, Europe FIBA Champions League and Europe ABA League. I found some basketball matches in the live betting section but they were mostly on NBA matches.

For more info about NBA betting, read here: NBA Betting Sites

NEO.bet Football 🏈

Make your choice of money line, spread, total, and tons of other betting markets when you place a bet on football games. The football selection is limited to the NFL and NCAA in the US.

For more info about NFL betting, read here: NFL Betting Sites

NEO.bet Ice Hockey 🏒

Notably, the biggest sport in Canada, the hockey selection at NEO.bet is pretty impressive. You will find popular international competitions in Europe like the Europe Alps Hockey League or you can go for the NHL, United Kingdom Elite League, Switzerland NLA, and the Russia MHL.

For more info about NHL betting, read here: NHL Betting Sites

NEO.bet Tennis

For bettors that prefer the game of Tennis, there are tons of options to choose from. You can get started with the WTA, ITA or Challenger. All top tennis competitions from countries like India, France, Italy, and Brazil are all available for betting on this bookie.

From the sports coverage to betting markets, NEO.bet offers all the right options to get players hooked. The most popular picks on Basketball and Hockey are all available on this platform. You can get started with moneylines, props, or win totals depending on your preference. There are also specials which could come in handy when using the bet builder feature.

NEO.bet Betting Markets

• Moneylines
• Point Spreads
• Totals (Over/Under)
• Win Totals
• Props
• Futures

NEO.bet Types of Bets Available

• Parlays

NEO.bet offers a mobile app for both iOS and Android users that completely mirrors its desktop website. This means you get the same impressive user interface that allows you to easily navigate through the sports selection, and make use of the banking methods with ease.

Placing live bets is also easy. You will find the stats of the game as you watch the odds change. You can make use of other impressive sports features like the cash-out control and personal bet configurator on the mobile platform.

To download the mobile app, visit NEO.bet official website.

Canadians players will find few banking options at NEO.bet which is the only serious drawback to this operator. For deposits, you can make use of debit/credit cards, Interac, Paysafecard, and MuchBetter.

The minimum deposit amount is set at CAD $10, however, the minimum withdrawal amount is a lot higher at CAD $20. The caps on withdrawals can be as low as CAD $5 which could be a bit of a problem for high rollers. Hopefully, NEO.bet will increase the banking options for Canadian players and expand its withdrawal limits.

NEO.bet is owned and operated by Greenvest Betting Ltd, which holds a license from the Malta Gaming Authority (MGA). This should alleviate any concern about its authenticity. Canadian players can register, place bets, and withdraw their earnings without worry. In addition, the operator employs the use of tons of security features to ensure that your player information and banking details are safe.

👉 Click here for more info about Legal Betting Sites

NEO.bet makes it easy for customers to reach out and get the help they need. Firstly, there is a knowledge base where you will find all the needed info on the personal bet configurator, live betting, cash-out control, and every other feature the operator has to offer. If you need assistance in other areas, you can easily contact the friendly and professional support team.

The most impressive way to get in touch is through the helpful free chat function. The support option is available in English and German which could pose a problem for French Canadians. Another problem is the operating hours. The feature is only available from 7:30 am to 12:00 pm CET. However, the function is quite responsive. You should expect someone to attend to you within 5 minutes of contacting the customer care.

If you prefer to speak to someone, there is a callback service. Requesting a callback doesn’t take that much time, however, having a direct hotline would have been better. You can get your problems solved via email support though it takes a few hours to get a response.

While NEO.bet offers a smooth user interface that is easy to navigate, you might need some help creating an account and placing a bet, especially if you’re a new player. This how-go guide should help you get started.

How to open an account on NEO.bet

There is just a single registration page at NEO.bet so getting registered shouldn’t be a problem. The process is very easy and will only require you to provide some personal information.

• Visit NEO.bet Canada and click Sign Up on the upper right corner of the web page
• Enter your email address, mobile number, and password.
• Choose your country and promotion code
• Tick to agree to the terms and conditions, then register.

Place a Bet

With your account set up, you can easily place pre-game wagers or go for live bets.

• Click on the “Sports” tab on the website
• Choose the sports and league/competition from the main menu
• You can choose to be on the available games or go to the live betting option
• All your selected games and odds in the bet slip in the sidebar
• Enter a bet amount to see your possible returns.
• Place the bet.

How to Make a Deposit

To place a bet or claim the welcome bonus offer, you will have to fund your player account. You can follow the steps below to do so.

• Click on the green “Deposit” button on the top left side.
• Choose one of your preferred deposit methods
• Proceed by entering your details and payment amount
• Go ahead to confirm your deposit

Like other sportsbook reviews on our site, we have created a FAQ section for NEO.bet. This section contains answers to frequently asked questions about NEO.bet.

❔Does NEO.bet have a loyalty program?

Officially, there is no NEO.bet loyalty program available, however, there is a bonus system. This works quite differently from a rewards program but you can expect to get decent wins from here. You will receive a new mystery bonus each time you turn over the bonus amount and deposit amount from a previous bonus offer.

❔Does NEO.bet offer cryptocurrency deposits?

No, you won’t be able to make your deposits using cryptocurrency. For Canadians, the payment methods are limited to credit/debit cards, Interac, Paysafecard, and MuchBetter.

❔How long do withdrawals take at NEO.bet?

This will depend on the payment method. For banking methods like Interac e-Transfer, the withdrawal time can take up to 3 days. The same goes if you use ExpressConnect. However, withdrawals done via MuchBetter will be credited to your account immediately.

❔Is NEO.bet secure?

NEO.bet employs the use of 128-bit Secure Socket Layer (SSL) Encryption Technology to ensure your personal information and banking details stay within the site. The operator is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) and TUV certified, which are all security protocols to ensure your information doesn’t get leaked.

Features: Live Betting, Early Cashout, Bet Builder.

Sports covered: Soccer, Hockey, Basketball, Cricket, Volleyball, Boxing, Table tennis, Darts, Rugby.

Apps: Mobile app available on Android or iOS.

Payment options: Interac E-transfer, Interac Online, Express Connect, Visa, MuchBetter, and Paysafecard

Contact information: Email, Live Chat and Phone Call.